TESTIMONIALS

What clients are saying...


Jileen came recommended to us from a Family Friend, and we are so grateful she pointed us in Jilleen's direction. We had the best experience working with her and her entire team. They are organized, hard working, and were extremely dedicated to finding us the right fit for our first home. From our first phone call where Jilleen walked through our wants, needs, and explained in great detail what we should know about the market and how to navigate it as first time home buyers. No questions ever went unanswered, they worked late hours and diligently sought to provide us with all the support and details we needed to make an informed choice. We can't say enough good things about the experience we had. Thank you all again!

- Kelsey and Joe.

I give the Cloud Group a 5 star review and highly recommend their services. During such a stressful time buying and selling our home, Jilleen and her team were amazing, thorough, reachable at all hours of the day and handled everything while keeping us calm. Cloud Group is an A+ service and you would be doing yourself a disservice if you do not reach out to them for your real estate needs. I can't say enough about them. Thank you ladies!

- Jessica & Jason.

Great experience! This was our second time purchasing a home and first time selling. So we were super inexperienced with the process. This lovely group of women took the time to explain everything, answer all our questions, and were literally available 24/7. My 6am messages (a baby and a toddler at home so - i'm up early) were answered quickly lol. They sent over a handyman to fix our carpet, a cleaning lady to help me with showings, and a stager. Fast forward, we had some more surprise showings on a day I was not prepared and Laurissa literally came over within 15 minutes to help me get the kids out of there and cleaned! 10/10 reccomend them.

She also encouraged us to but a bid on a property I just didn't think there was any chance we would get because it was listed almost near the very top of our budget. Fast forward, we followed her advice and are moving in next month and I couldn't be more excited.

Thanks to all of you who helped us. You made it enjoyable, even in this crazy market.

- Karly & Scott.

We sold our home with Jilleen. Not only did she come with tons of knowledge, she has an entire team behind her ready to help with whatever we needed. Selling is hard, I can't imagine doing this without her. 

Thank you again for all your guidance. 

Kelly & Chris

Jilleen and her team are amazing! From the first meeting we had with her we felt well taken care of- she reassured us and honestly told us what we could get for our place if we sold as is or what we could do to get more. Leaving us with suggestions we went to work and when we were ready to list she was there ready to help. She had a team assist with staging and cleaning and made our hard work shine! Selling was a lot less scary with her on our side and now we are excited to be searching for our new dream home. We are super happy we hired Laurissa and the Cloud Real Estate Group!

- Allison

Jilleen & her are absolutely fabulous!!! From list to sale to post sale, they have always been available to answer any questions we have had. She came highly recommened to us from a Family friend, and we just couldn't be happier. There is a massive difference one person can make. 

- CJ& S

I highly recommend Cloud Real Estate Group. Jilleen really helped me navigate all the process of home ownership. If it wasn’t for her and the team I would be lost and overwhelmed. I truly value their knowledge and understanding. If you want realtors who go the extra mile then you’ll want this team.

- Char

Loved Cloud. They assisted me through a stressful time and were caring and supportive and knowledgeable. I put my trust in them and it paid off

- Julie T.

What a well run machine this group is! This is the second time we've worked with Jilleen, Lesley, Ella and the team. They did a fantastic job at getting our place ready and shown in the best possible way and it sure paid off! Thank you again everyone.

- Jenny L

Jilleen is a very talented agent and a genuinely kind person. We just made our first purchase of an investment property thru Jilleen and her team. Its the little things that you don’t always think of, for example Laurissa came for the walk thru inspection even though it was a new home build and she wrote every deficiency down for us so we had a master list. As well as her team was there to help with notary referrals, reminders of what I needed to do and just overall helpful insight on strata information etc. I also really appreciated that she was so understanding when our kids were being loud and hectic and she just brushed it off because she also has kids and gets the busy life style. I will being using Jilleen again in the future.

- Sarah and Rob L.

Team work makes the dream work ! Words can’t even describe how AMAZING Cloud Real Estate Group ! Beyond professional in every way possible. The whole group is incredible. We highly recommend CREG for Selling and buying. We will forever be grateful for choosing you guys ! Thank you for everything ❤️!

- Nick and Jenn.

Jilleen was professional and efficient (as well as very friendly) when she sold our home. She navigated multiple offers, taking the stress off us and ultimately got us a more than satisfactory sale. Her office staff are also friendly and helpful.

- Denise and Russ.

Jilleen and her team had performed an exceptional service. They made my experience in buying and selling a home a breeze. Being a single mom, a felt immediate ease knowing that I didn’t have to do this alone especially in the midst of this crazy market today. Cloud Real Estate Group works hard, smart and fast. I felt taken care of, listened to, and supported as they took care of every little and big thing with great diligence and excellence. I am very grateful for their professionalism, efficiency and dedication. What a remarkable team to work with!!

- Frances B.

I cannot say enough good things about this team! They’re so quick and responsive. They all go above and beyond the bare minimum to make you happy and well informed.

Laurissa makes house shopping *actually* fun. Her excitement for your excitement is the best energy to be around. This is our second time buying a house with Jilleen and her team and we have no complaints or regrets. Highly recommended!!

- Sarah and Jordan V.

The team was professional and went over and above. We were in great hands, I have never experienced a sales real estate experience like this. Highly recommend Jilleen and her team and would not hesitate to use them again.

- Cheri-Ann & Andy M.

Teamwork makes the dream work! If we could give 10Stars* we would!!!  Words can’t even describe how AMAZING Cloud Real Estate Group is! Beyond professional in every way possible. The whole group is incredible. We highly recommend CREG for selling and buying. We will forever be grateful for choosing you guys! Thank you for everything ❤️! The BEST TO EVER DO IT!

- Jennifer & Nick R.

Y’all are seriously the best. I’m totally convinced there’s no better team out there! Thank you so much for all your hard work. You have always gone above and beyond for us. You are so very appreciated. ❤️🤗❤️

- Sarah V.

Great team of people to work with. Jilleen was very professional and pleasant with everything. Lots of support, makes all the work involved with selling a house feel a little easier. I would definitely choose them again in the future and recommend them to anyone looking for the best realtor and realtor team in the area 👍.

- Stephanie & Todd K.

I had a very pleasant experience with your team, they are professional and caring for their clients. During the pandemic, I wasn't able to view the homes in person, they provided an exceptional service that allowed me to view the homes via Facetime and videos, not only the overview, but also include little details. Whenever I had questions in the morning or a bit late in a day, they responded to me immediately. I'm very pleased with my home purchase and their service was outstanding and beyond my expectations.

Thanks for everything you did for me, I appreciated it! I definitely will recommend to my friends and anyone who wants to find a great real estate agent team!

- Tina Zhou.

The whole team was so helpful and a pleasure to work with!! Highly recommend them!! 😊👍👍

- Steve D.

My family and I have had the opportunity to work with the Jilleen and team four times since I moved to British Columbia. From the moment I met Laurissa at an open house I felt her professionalism and knew her market expertise was what would give me the utmost confidence purchasing a new home. Since that first meeting, the team have always exceeded my expectations. Their market knowledge will put your mind at ease and if you are fortunate to meet with both at the same time, their interaction with each other is fun and educational. Their team as a whole are great at communicating and they stay on top of your account in every aspect. If you are looking to sell or purchase in the lower mainland, definitely reach out to Jilleen Lang and her team. You’ll be glad you did.

- David & Angela.

The Next Generation Realty Service Group!

This is a DREAM team! From start to finish. I've had the opportunity to both sell my home and buy my home through this group. Both transactions were well organized and made simple for me through the ongoing up to the moment knowledge/coaching we've received each step of the way.

This great big process was made simple and the abundance of support received was beyond any expectation I could have had. We've bought and sold houses before with a mere fraction of the service and customer experience that we have received.

Every member of this team has a specialty. Listing, Legal, Selling, Handyman, Interior Decorator, Staging... The list goes on and on.

Don't hesitate to check these guys out!

- Sabina B.

To everyone one on the team...you were all so wonderful to deal with and the help we received from all of you was more than both Richard and I could have imagined. You were always there reassuring us, helping us getting our house looking at its best - from the staging to painting to advising with the best approach. And in the end it all paid off with one of the quickest sale we have ever had!! Thank you! Thank you!! all so much for your time and effort in making one of the hardest decisions so much easier for us. We would not hesitate for one second to recommend you to anyone who is in need of a realtor and a friend.

- Maria & Richard.

If you are looking for a good realtor, there are lots to choose from. If you are looking for a top tier team, you've found them. From start to finish, from selling and buying, their team encompasses every aspect of each phase. 

- Roger B. 

Very professional and treat you like family. Your interest is definitely their priority. We would not be here in our new home without this group. Thanks!!

- Lynn B.

Selling and Buying

Thank-You so much for the sale & rebuy of our houses. You made us feel that you were working extra hard to help us realize our goal. The feature sheet for people to look at was great, our house looked really good. All transactions went very smoothly. We appreciate the personal service we were given and if we sell or buy in the future you will be our first call. Thank-you so very much!

- Brenda and Garry.

Buying

Thank You so much for doing the work on our house... I will pass your name on to as many people as I can. Regards,

- Barb.

Thank You!!!

We would like to extend a huge thank you to Jilleen and her team for the sale of my mother's condo. They went above and beyond any of our expectations and remained in constant communication throughout the entire process. They were friendly, professional and their door was always open for any questions we had. I will highly recommend this team to any of our friends and feel secure knowing we have them for any of our future real estate needs. Thank you!!!

- James & Leona.

Dave and I have had the pleasure of working with Jilleen and your Remax team twice now in the short four years we have lived in BC and have nothing but great things to say about our experience. Laurissa treats us as if we’ve known her for a lifetime and is always respectful of our wishes and requirements. We trust her implicitly to give us the best and most up-to-date information and advice. The team behind her is diligent and extremely efficient and a pleasure to work with.

While we don’t have a lot of exposure to friends and family out here requiring real estate assistance, we would never hesitate to recommend your Remax team and will continue to search you out wherever we end up next!

Thanks for everything (the big basket was a huge delight!)

Kind regards,

- Sandy & Dave.

Indeed the quick sell of our house helped with reducing some of the stress for both Liana and I. We thank you and Laurissa & Jilleen (and the rest of your team) for accomplishing the quick turnaround. We've had several questions about our property and we have also made several recommendations to neighbours who if they are looking for realtors they should use your team.

I basically said you were extremely professional and fun to work with. Both listened to our needs and goals of the real estate transaction. Also added that you have a great support team with Steve, Ashley and Bridgette to help us along. From the analysis of the property to the package put together to help us make an informed decision to the communication with us while we were on vacation. Good stuff all around. We'll have to have you over before we leave. We're thinking of having a neighbourhood fairwell BBQ (we'll see how Liana and newborn is up for one) and it might be a good opportunity to introduce you to some of our neighbours.

Anyway, thanks for your help and we'll keep you posted as we get ready to move out.

- Michael.

Jilleen was absolutely wonderful to work with. She was so patient and understanding and got the best price for our house. And we also won on the other side with the purchase of our new home.

Thank you all for your professionalism and prompt service!

I would recommend you all to anyone looking for a realtor.

All the best.

- Jean.

Wioletta and I would both also like to thank you, Jilleen for your incredible work! We really liked how quickly and efficiently you were able to sell our home. The remodeling service you offer is something we have not seen before and think it is a great way to help make homes more appealing for sale. There isn't anything that we can say we were unhappy with or you could improve on, we were 100% satisfied and will definitely contact you guys the next time we are in the market to sell! Thank you again,

- Robert & Wioletta.

We were lucky enough to hire a great team.

Our team sold our home for more than we imagined.

It was handled professionally and we were pleased with all phases of the transaction.

It became a little nerve racking at the end but it all got sorted out and it was never felt that our team created the problem.

Thanks again for the great job.

- Lyle and Linda.

Thank you so much for everything guys!!! You are great at what you do and we are so thankful you shared your expertise and looked out for us through out this process! :)

Thank you!

- Amanda and Alex.

I am very pleased with Jilleen, their staging specialist, Lisa and the rest of the Team. It is the team approach that sold me on this team. After our initial meeting, I had high expectations because of their list of commitments that they promised to achieve in the selling of my house. And they delivered on all of their promises! They guided me through the detailed preparation for the selling of the house, collected and used information about the house’s strengths, and warned me (wisely) of the upcoming stress during the many visits from prospective buyers. The selling of the house was intense and successful. Each member of the team was professional, personable and thorough from the beginning to the sale at the end. Thank you for guiding me through it.

- Phyllis.

First Class Service!

Once we had decided to make a move there was no hesitancy in dealing with Jilleen and Team. Their professionalism and absolute dedication to ensuring our house sold and that we found what we wanted for us was so encouraging. Their ability to ensure we got the best deal possible was without flaw!

I can't fathom going through selling and buying without your team working for us, and am so very pleased with the services your team provided us. In the world of fast food and mediocre everything, it was a pleasure to be treated to first class, from start to finish.

- Steve and Kelly.

This team of women is outstanding - excellent communication throughout the entire process and so impressed with the additional services they provide like staging. Would not use anyone else.

- Sarah D.

Honestly, I can't imagine things going any smoother or being treated better than I have through this experience. You all made me feel that getting me into my little "manufactured home" was as important as dealing with a million dollar property. This market is a very different thing than what existed 18 years ago when I bought my last home. Jilleen patiently walked me through all the steps and turned what had seemed to me an enormously complicated task into a simple and well organized series of accomplishments. I was pleasantly surprised to find that you had a list of trustworthy contractors, lawyers, etc. and that your care for the well-being of your clients extends that far. That "one-stop shopping" thing made it so easy!

I wish I could offer some "constructive criticism", but I can't think of anything to criticize. I am very happy in my new "digs", and look forward to the beginning of the renovations. Y'all must come by when it's all done, hopefully by Spring!

Thanks again for all,

- Richard.

Justin & myself enjoyed that you were able to stage our home, which I believe helped it's listing and open house tremendously. We enjoyed how quickly Jilleen & the rest of the team worked to get our place listed. We liked how friendly the whole team was. It was easy to communicate via email, text or phone call.

Thanks again,

- Rachel.

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